Position Summary:
Grassroots is a 24-hour Crisis Center providing 24 hotlines and walk-in counseling, Mobile Crisis Team, single point of entry for homeless services in Howard County, and shelter and support services for homeless families and individuals. This professional works to support Human Resources and Payroll services to the organization in the handling of health benefits processing, payroll, staff recruitment, hiring, onboarding, training, separation, and legal compliance matters.
Standard hours for this position will be Monday – Friday 9am – 5pm.
Primary Responsibilities:
- Maintain payroll processes as well as develop systems to process payroll account transactions.
- Address issue and questions regarding payroll from employees and supervisors.
- Provide quality customer service to maintain utmost level of customer retention.
- Process payroll changes and updates including hours worked, additional earnings, tax deductions, holidays, employee benefits, new hire details, salary updates and termination data.
- Process payroll for the organization during each pay cycle securing time sheets, certifying accuracy, and preparing them by Grassroots deadlines.
- Complete reconciliation of monthly invoicing.
- Administration of payroll-related policies & procedures.
- Assist in maintaining personnel files, including doctor’s notes, and counseling memos (current and historical).
- Assist employees with leave questions based on employee handbook policies.
- Assists the Director of Human Resources with external employment verification requests.
- Associate with state, local, and federal tax organizations in lieu of customers to find solutions to issues.
- Handle and organize a constructive working relationship with customer, vendors, agencies and other staff.
- Maintain confidentiality of all financial data and personnel record keeping.
- May take part in organizing departmental training sessions to help develop and support employee growth and performance.
- Performs all other duties as assigned.
Education and Experience:
- Bachelor’s Degree in Human Resources, Business Management is preferred other related coursework from an accredited institution. Demonstrated experience in Human Resources functions may be considered in lieu of degree.
- Three to five (3 - 5) years’ experience of Payroll / HR functions, preferably in non-profit environment.
Skills and Abilities:
- Proficient to advanced knowledge of Microsoft Office Applications, including Excel and other database management tools.
- Knowledge of PayChex Flex is required.
- Excellent verbal, writing, and organizational skills.
- Display of professionalism in maintaining confidentiality of records, financials, and all relevant company materials.
- Display of professional dexterity and empathy in organizational setting.
Work Conditions:
- Office setting. Flexible work schedule is required.
- Overnight travel is not required.
Grassroots offers to pay 100% of the expenses for its employees wishing to take advantage in the following areas:
- Licensure and/or Renewal (ex. Clinical, Nursing, Medical, etc.)
- CEUs
- Professional Trainings and/or Conferences
- Field Certifications
- Automatic wage increases for Certifications achieved while employed.
- $250 Hiring Bonus for full completion of Onboarding and HR trainings. – w/stipulation that they are completed as scheduled by Grassroots.
- $500 Retention Bonus – w/ stipulation that the employee is in positive standing and meets probation.
- Small Loan Option at 0% Interest for 1 year
We do not offer Tuition Reimbursement. This is strictly funding available for professional development and/or training.
**All incentives and/rewards are subject to the employee meeting the required policies and procedures, including, but not limited to, agency’s 3-month probationary period, performance metrics, and/or signed agreements prior to registration and authorization by Grassroots leadership**
